Nestle In Goonellabah | Sleep Routines and facilities

baby sleeping

At Nestle In Childcare Centre Goonellabah we are proud to offer modern and well-equipped facilities that cater to every families’ needs. An important aspect of your child’s care is their comfort and security; this also applies to their rest times.

The legislated regulatory standards for sleep, rest and relaxation in early childhood education and care have recently changed. The National Quality Framework for Early Childhood Education and Care now requires that each long day care, family day care, and preschool service has policies and procedures in place for sleep, rest and relaxation. These policies must document how your child’s centre will provide for each child’s comfort and wellbeing, and how they will align with children’s individual needs.


Baby Playing Childcare

The changes to the Framework for Early Childhood Education reflects that sleep-rest practices in early childhood education settings are often an area of concern. The majority of services approach child’s rest through a standard period in the middle of the day when children are required to lie down, whether or not they are tired or able to sleep. These practices fail to consider children’s individual needs or those children who are tired outside the scheduled sleep/rest time. There are always children who cannot sleep either because the timing of the sleep period is wrong for their body clocks or because they have simply grown out of naps.

Sleep routines are an important factor for parents who seek to maintain their child’s sleep patterns. Therefore, responsiveness to children’s developmental and emotional needs are at the heart of quality at Nestle In Goonellabah Preschool and Early Learning Centre. Studies have shown that responsive sleep-rest practices are a barometer of quality. Centres and services that have the most flexible sleep-rest practices are those observed to have the highest-quality practices at other times of day and Nestle In are proud to offer this to the children in our care.

At Nestle In Goonellabah Preschool and Early Learning Centre, we also provide separate sleep rooms for our various age groups. For example; the Tadpoles room (0-2) is a breathable and spacious room with full viewing facilities, monitors and air conditioning. The separate sleep rooms ensure that children, at different developmental stages, are not disturbed by the other children’s sleeping patterns. Our recently renovated kitchen with a qualified chef serving nutritious meals and using mostly locally sourced produce that guarantees your child’s nutritional needs are met. These factors are important to ensure that your child is not only well nourished but also has a peaceful rest.

baby sleeping with comforter

Our flexible practices occur as we see sleep, rest and relaxation as integral to children’s care and education. This is achievable to Nestle In as we have adequate staffing across the day, to ensure we can attend to every child’s individual needs.

Enrol your child in our Pre-School program now 


nestle in award win

A proud moment for Lisa Martin, owner and director of Goonellabah Nestle In Preschool and Early Learning Centre after being crowned with another prestigious award – winning the best in the region for ‘Personal Services’ at the 2018 NSW Business Chamber Regional Awards, held at the weekend.

Lisa could hardly contain her excitement after winning another award - two accolades in the past few months, “Wow, we didn’t expect this! What an incredible honour and a huge achievement to win the Regional Award! I am thrilled and extremely grateful to work with such an incredible team, this recognition wouldn’t be possible without them!”

Lisa was presented with the ‘Personal Services’ award by sponsor Josh Mills, manager of WIN Television network, at the Gala Event held at Elements of Byron, in Byron Bay, on Saturday night.

This win, on top of their recent local award win for the ‘Personal Services’ category at the Lismore Business Excellence Awards, signifies how far the business has come since humble beginnings in 2011.

“The award solidifies the collaboration of our carefully chosen team who are wholly dedicated to providing our children with the love and nurture we believe all children deserve. The lessons we teach our children in the early year's shape who they will grow to be, and all children are taught valuable skills that will prepare them all the way through to Primary school and beyond. Everything we’ve achieved stems from our passion and ever-evolving vision of how childcare needs to be and we intend to continue to provide exceptional standards to children and families in the local area” said Lisa.

In Lisa’s acceptance speech, she congratulated her team and exclaimed, “This trophy is for you!” She also thanked the NSW Chamber, the WIN Network and Barefruit Marketing, who have worked with Nestle In across all their marketing efforts, and congratulated all of the finalists.

Since the beginning Lisa, with her team, have been the driving force behind the success of Nestle In and have been the forefront in offering an inclusive environment that caters for all cultures, social backgrounds and developmental abilities. Lisa considers herself and her team lucky to be on a platform where they support child(ren) and families in an authentic manner and can really make a difference in their lives, now and into the future.

“For me, it’s really important to know that not only is our centre recognised but the childcare profession is also being acknowledged,” she says.

The Goonellabah Nestle In story began 9 years ago out of a need for families who were in the work force or studying, looking for quality education. It has grown considerably year on year. With 19 enrolled students across two days to now employing 12 staff members, including a permanent in-house chef that operates out of a state-of-the-art kitchen facility, and caring and educating for 50 children on a daily basis.

“Our team believe in creating a welcoming space for children and families to grow and learn in a safe, nurturing, fun and educational environment. We provide the highest quality early childhood programs supported by early childhood teachers and qualified educators, which meets the emotional, physical, social and cognitive development of each and every child and their ability to build lifelong skills and strengths,” Lisa says.

These awards measure high praise, for Nestle In, earnt by delivering a personal service that is recognised by the highest level for an early childhood education provider in the region. It highlights the sum of efforts contributed by every individual part of the organisation who ensures that all children and families receive the best quality care and education.

“To be named regional winner is recognition of our team’s dedication to providing quality early childhood education, but also to the wonderful and unique relationship between educators and the children in their care,” Lisa says.

Nestle In is a purpose built and privately-owned long day care centre that educates and cares for babies through to preschoolers (0-5 years), situated in Goonellabah (with a sister centre located in Alstonville) and is conveniently open long day care hours from 6:30am to 6:30pm.

2018 Northern Rivers Regional Business Award Finalists

regional awards

We're proud to announce that Nestle In Childcare Centres is heading to the 2018 Northern Rivers Regional Business Awards held on Saturday night (October 13) at the Elements at Byron Bay.

Owner and founder of Nestle In Preschool and Early Learning Centre Goonellabah, near Lismore, Lisa Martin, could hardly contain her excitement after the acknowledgement – and for winning a first-time business award last month, which also gives them automatic entry into the regionals!

Lisa was presented with the ‘Personal Services’ award by Thomas George MP Member for Lismore and sponsored by the Lismore Chamber of Commerce, at the Gala Event last month, at Trinity Sports Hall, Lismore.

“This is a huge shock! I feel extremely grateful, it’s an incredible honour and achievement to win this award because it means all the hard work and dedication myself and the team have put into the business since inception in 2011 – is being well and truly being recognised,” says Lisa Martin, Owner & Founder of Nestle In.

“The award not only solidifies the collaboration of our carefully selected team who are wholly dedicated to providing our children with the love and nurture we believe they need and who are taught valuable skills that will prepare them all the way through to Primary school and beyond. Everything we’ve achieved stems from our passion and ever-evolving vision of how childcare needs to be and intend on providing an exceptional standard to our children and families.”

In Lisa’s acceptance speech, she also thanked the Chamber of Commerce, Barefruit Marketing who have worked with us across all our marketing and congratulated all of the finalists.

Since the beginning, Lisa, with her team, has been the driving force behind the success of Nestle In and have been the forefront in offering an inclusive environment that caters for all cultures, developmental abilities. Lisa considers herself and her team lucky to be on the platform where they support the child(ren) and families in an authentic manner and make a difference in their lives.

The Nestle In story began 9 years ago out of a need for families who were in the workforce or studying, looking for quality education. It has grown considerably year on year. With 19 enrolled students across two days to now employing 35 staff members, including a permanent in-house chef that operates out of a state-of-the-art kitchen facility, and caring and educating for 45 children on a daily basis.

Child-care facilities are numerous in the region, with more popping up locally. Differentiating between itself and other learning centres, Nestle In operates beyond the shortage of quality to provide exceeding quality standards whilst providing local employment for early educators, centre directors, chefs and local companies.

Nestle In is a purpose built and privately-owned long day care centre that cares for babies through to toddlers (0-5 years) and is conveniently opened from 6:30am to 6:30pm.

“Our entire staff believe in creating a welcoming space for children and families to grow and learn in a safe, nurturing, fun and educational environment. We provide the highest quality Early Childhood Programs which meet the emotional, physical, social and intellectual needs of each individual child,” she says.

This award measures high praise, for Nestle In, earnt by delivering personal service recognised by the highest level for an early childhood education provider in the region. It highlights the sum of efforts contributed by every individual part of the organisation who ensures that all children and families receive the best quality care and education.

Wish us luck for tomorrow night!


Early Childhood Educators Day!

Educators Day

Thank you to our Educators from us

We took the time to say thank you to all our staff last week for Early Childhood Educators Day!

This day recognises and celebrates the work of Australia's educators in early learning centres (long day care centre based), kindergarten/preschool services, family day care, occasional care and Outside School Hours Care (OSHC), for their wonderful contribution to the wellbeing and healthy development of the young children in their care.

It's also a chance to say thank you to not just our centre and educators but to all Australia’s early childhood educators on a very personal level by service operators, families and their children, as well as collectively at the national level.

This year, Early Childhood Educators Day took place on Wednesday 5th September.

Thank you to our Educators from our children

Our children took the time to thank all our educators on the day in their own special way.

It was a fun day had by all.

The Lismore Lantern Parade

A burst of lights beamed up the streets of Lismore on Saturday 23 June for this year's huge Lantern Parade.

From 12pm right through until 9pm families and friends came together, including our Alstonville centres Nestle In AlstonvillePossum Place Alstonville Preschool & Early Learning Centre to join our Goonellabah children and families as they carried hand made and decorated lanterns in the parade. The parade starts from 5:30pm – 6:30pm from the corner of Market and Molesworth Street and will culminate at The Quad in Rural Street, Lismore to represent the centre.

We had an overwhelming response to our participation in the Lismore Lantern Parade. Here are some more memories of the Lismore Lantern Parade 2018 and our head facilitator Lisa Martin was so proud to be leading our cohort escorted by the giraffe.

This special sharing time was a highlight for our families and friends. It is a chance for everyone to get together outside of school hours and enjoy some local and nearby community festivities.

The little ones had a wonderful time sharing and creating the lanterns, it evoked great emotion and a sense of connection for all. It’s beautiful to watch a child develop learn through immersing themselves in something they can be proud of and participate in. As well as it's just as important as early brain development to see the joy of seeing the children smile, laugh & play.

We’re apart of this year’s Lismore Lantern Parade

child care centre

Goonellabah Nestle In Centre is a part of this year’s huge Lismore Lantern Parade that will take place on Saturday 23 June 2018 from 12pm right through until 9pm.

A group of children and parents will carry lanterns in the parade to present the centre. The parade starts from 5:30pm – 6:30pm from the corner of Market and Molesworth Street and will culminate at The Quad in Rural Street, Lismore to represent the centre.

The lanterns that will be carried in the parade are all made by volunteers and decorated by our little ones amongst others. A lantern decorating session was held at the centre at which the children were able to add their own touches to the lanterns.

The Quad is Lismore’s new green space in the heart of the CBD, situated between the new Regional Art Gallery, the Northern Rivers Conservatorium and the Regional Library. With the change in venue from Oakes Oval this year, there will be no tickets, just entry by donation

The Lantern Parade theme is ‘wonderland’ and will be a cross between an enchanted fairy tale paradise and a colourful fantasy dreamland. The Quad will be transformed into a magical wonderland full of light projections, fire art, bonfire, fireworks, delightful creatures and luminous garden surprises that will amaze and inspire.

For the full program: click here!

Secure your child’s future with our centre – come to our Open Day


Secure your child’s future with Nestle In Child Care - there are spaces available - enrol now!

Join us at our Open Day Wednesday 20 June, 10:30am - 11:30am. Take a guided tour through our centre, enjoy samples of our delicious, organic menu, meet our friendly team and ask about our affordable childcare options. 

Why our families love Nestle In: 

  • Organic meals: All meals included are organic and preservative free.
  • Natural environment: An interactive and educational environment for children to explore and discover the natural world.
  • Transition matters: Our early childhood programs facilitate a smooth transition from preschool into primary school with classes from birth to 6 years.
  • Childhood development: Our inclusive environment supports children with developmental issues or disabilities.
  • Affordable childcare: Prices start from $92 per day, including meals. Government rebates applicable.
  • Availability: Conveniently open from 6:30am to 6:30pm, Monday to Friday.

We are also a part of a bigger childcare network, for options for children at our other centres: Nestle In Alstonville & Possum Place Alstonville.

P (02) 6624 2922 | E: | W:

Enrol your child in our Pre-School program now 

Make sure that your child doesn't miss out on securing their spot!

Bi-monthly Newsletter from the office!


Danielle is excited to announce my appointment of the position as Assistant Director. "I am lucky to work with a fantastic, supportive team that is so dedicated to their positions and your children." This year, we also welcome Carren and Ana to the team. We are excited to have Jackie working in both her Chef’s position and educator position.

You will notice some changes to the playground and classrooms, if you have any ideas for our revamp, please feel free to share.

Danielle's office hours vary depending on my roster shift each day. However, Danielle is currently in the centre 5 days a week, either prior to 9am or after 5pm. So, please feel free to see her for any queries.


Please be aware that early education is not a free service. Therefore, paying your fees is a requirement each and every week. You are required to pay at least up to the amount due at the end on the current week, as per your weekly statement. Or your child(ren) position a Nestle In may be restricted, until such time as fees are up-to-date. If you are currently having difficulties paying your fees, please come and see me.

Child Care Subsidy (CCS)

You have heard or seen advertising with regards to childcare fee relief changing in the media.  This paragraph will provide you with an overview of the changes as we know them so far.

CCS is the revised childcare package which will take effect 2 July 2018.

Child Care Subsidy (CCS) will replace Childcare Benefit (CCB) and Child Care Rebate (CCR).

There will be 3 factors that will determine your level of CCS:-

  • Family Income – combined family income
  • Activity Test – activity level of the parent undertaking the least activity
    • The higher level of activity = more hours of subsidy per fortnight
      • Less than 8 hrs for a family earning up to $65,710 = 24 hrs
      • 8-16 hrs = 36 hours
      • 16-48 hrs = 72 hours
      • More than 48 hrs = 100 hours
    • Service Type – type of childcare service (so for us it will be long daycare (LDC))
    • $11.55 hourly cap rate (indexed to CPI annually)

What families need to do….

Look out for Centrelink letter (early April)

Log into your myGov (April-May)

  • Access Centrelink online account
  • Confirm current details and provide new information:-
    • Family income estimate
    • Activity test
    • Childcare details
    • Confirm enrolments

We will provide further information to you with regards to CCS as soon as it becomes available, however if you have any questions, please do not hesitate to chat to me.

Sign In & Out

It is a legal requirement to sign your child in and out of the service every day. This includes days they are absent and public holidays, on these day please write the word absent and sign your name. If you child is not signed in and out daily your child care benefits may be affected.

The centre will soon be transferring over to an electronic sign in & out system via an electronic IPad. To assist with this transition there will be changes to the centres entry and exits. As of the 23rd April 2018, the gate in to the playground will be EXIT ONLY and the only ENTRY will be via the main wooden door near the office. Please also note that sign in & out folders will also be located on the bench outside the office door. Thank you for your corporation in this change.        

From the Tadpole Room –

The children have settled in getting back into routines and learning new ones. We’ve had lots of development and new skills, with children progressing with physical, social and verbal development. This will be, out focus for programming in the upcoming weeks (months), as we involve children in lots of language experiences, using familiar songs and rhymes. While, introducing new songs to extend on children’s vocabulary. Particularly, animal songs and stories, puppets and flash cards.

The children have a strong interest in vehicles and balls, we use this items to extend on the babies’ hand/ eye coordination, with the introduction of large balls and add other sized balls as we go along. The children are also enjoying sensory exploration with play dough and art activities with lots of opportunities for fine motor development and creative expression, with different tools and materials. We look forward to collaborating with families as we travel together on yours babies learning journey.

From the team, Mel and Amber.

From the Starfish Room –

Welcome back to the Starfish Room, children have now all settled in. As the weather continues to be warm, we are really focusing on our toileting. As we all know with toileting comes accidents, so please ensure that you are sending your child with lots of nappies, undies and shorts.

In the Starfish room we have be really exploring our Nursery Rhymes. This has included using lots of visuals and make our own visuals to display in the rooms. The Nursery Rhymes that we have focused on so far are; ABC, Humpty Dumpty, 5 Cheeky Monkeys and we are starting Wheels on the Bus next week. The children love pointing to the visuals during group time, as we sing the songs.

Please make sure that you are having a look at your child’s journal, our most recent developmental summaries have just been completed. Thanks from Linda and Lizzy.

From the Turtles Room –

The turtles have welcomed a new educator Carren to our room 3 days a week. The children have formed nice friendships with Carren and Carren is settling in quickly.

The children have shown a lot of interest in animals. To follow on this interest we have made an animal table in our room for the children to explore and have been incorporating animals into our group time with counting and colour recognition.

The children have shown an interest in sensory exploration, we have been exploring Slime, Jelly, rice and ice play. The children enjoyed exploring these activities and we will continue to extend on this interest.

We are currently trialling an indoor/outdoor program (weather permitting) so the children can explore both fine and gross motor activities. This has been working well so far.

As we are programming based on your child’s interests, please let educator know if you child has any special interests they would like to share and we could incorporate into our play environment.

We have just completed your child’s developmental Summary which is now in their Journals for you to view. Please feel free to talk to educators should you have and queries or concerns.

Thank you from the educators Kahla and Carren.

From the Whales Room – 

Welcome back families and Whale children!!

This is an important year for our Whale friends before the transition to primary school education.

Throughout this year the Whales will undergo the school readiness program within the Whale room. This program focuses on various school readiness content and also the individual development and needs of each child. This is to ensure that they are emotionally, socially and mentally ready for school next year.

Already this year we have looked at the interest area of self-identity. This is where the children looked at ways to visually represent themselves. We have just finish exploring multinational countries with the Winter Olympics and Commonwealth Games. The children have enjoyed watching some of the highlights of the games, experimenting with artwork and having meaningful discussions, in relation to the countries involved, the locations of the games and sports that the athletes participate in.

I would like to take this opportunity to encourage any family input to the program. As I am, always interested in what you as parents would like to see in the program and any input is greatly appreciated. Looking forward to a big year ahead of our Whales.

Thanks from Kas the Whales teacher.

In the Kitchen with Jackie –

My name is Jackie, originally hailing from north England where I classically trained as a chef in French cuisine. Although my extensive travelling has equipped me with skills in a variety of different international cuisines, my passion has always been in health food and nutrition. I believe that positive relationships with food and nutrition start as soon as we are able to eat and the importance of a nutrient dense diet is vital in children's growth. I have been the chef at Nestle in for 15 months and believe it is my most important job role to date. I am also studying my certificate in childcare to continually improve and love the rewards and challenge of working with children.

Please try our recipe at home, your children love it and I’m sure you will too!

Pumpkin and kale macaroni cheese

(Serves family of 4)


1x 250g macaroni pasta
250g light cream cheese
2 zucchini grated
4 frozen portions kale
¼ pumpkin peeled and grated
1 tsp garlic
¼ cup flour
1 cup grated cheese (extra to sprinkle on top)
500ml litre lite mil
2 tbl mixed herbs 1 tbl thyme
2 tbl oil


Fill a large pan with water to boil the pasta.
Sweat the pumpkin, zucchini garlic and herbs in a heavy bottom pan in the oil on a medium heat until soft 5-10 mins.
Add the flour and stir into the veg for 1-2 mins until all veg is coated.
Add the milk and turn the heat down stirring the mixture frequently to avoid it sticking to the bottom
The mixture will start the thicken as it starts to heat up. Avoid boiling.
Add the cream cheese and kale and stir until all is combined using a hand Blender, blend until smooth then add the cheese.
Add pasta to boiling water and cook for 7-10 mins or until cooked.
Put the mixture back on the heat and cook for a further 5-10 mins to ensure the flour has been cooked sufficiently (the mixture may need more milk depending on thickness, you are looking for a pouring cream consistency).
Drain the pasta and put into a large serving dish, add the sauce and mix, coating every piece of pasta.
Pour the pasta into a baking dish, add extra cheese on top and grill until the cheese has melted and the top in golden brown.

Policy of the Month;



Our service has a commitment to ensuring our fees are as affordable as possible and that all families have access to any subsidies that are available to reduce these fees. The setting and payment of fees takes into account all requirements of the Education and Care Services National Regulations, Australian Tax Office, Privacy Act and the guidelines contained within the Australian Government Child Care Service Handbook. All records held at the service will be maintained in accordance with the service Confidentiality and Privacy Policy. Families will be provided with accurate fees statements and clear information regarding fee payment processes.


To enable our service to provide high quality early education and care for children we need to ensure we are financially viable at all times. Our service’s financial health and access to our service will be maximised by ensuring families are aware of all fees and fee payment requirements upon enrolment.


Fee Payable/Accounts

  • The Approved Provider will determine the required fee level to meet budget prediction for the year.
  • The fee schedule and fees payment policy will be fully explained to families during the enrolment process.
  • Fees payable will be based on either daily or weekly amounts.
  • Families will be given a minimum of 14 days’ notice of any fee increase.
  • The same fee will be charged to all families for equivalent care arrangements.
  • A statement of fees will be sent to parents/guardians monthly, in advance.
  • Families are required to pay fees in advance. A dated receipt, in accordance with Australian Government Guidelines, will be provided for each payment.
  • Families are required to pay fees on public holidays if the holiday falls on their regular booked day.
  • Fee payment will be recorded according to Australian Government Guidelines. Families may also view details about their child care usage and total fees charged and the fee reductions calculated by the Centrelink office (FAO) on the View Child Care Attendance online statement available through the FAO website.
  • Families should contact the service and disclose the child’s inability to attend as soon as this is known. Fees will still be required on days the child would normally attend. 

Child Care Benefit (CCB), Child Care Rebate (CCR) and the Child Care Management System (CCMS)

  • Our service will comply with the Australian Government requirements to be an approved education and care service for the purposes of Child Care Benefit (CCB) and the Child Care Rebate (CCR). The online Child Care Management System (CCMS) reporting requirements and any other requirements for claiming and administering CCB and the CCR will be maintained by the service.
  • It is the enrolling parent/guardian’s responsibility to complete and lodge their CCB and CCR applications with the FAO.
  • All fees are charged at the full rate and submitted to the CCMS office. Each family’s eligibility for CCB and CCR is then calculated and the service is then forwarded these funds. Deductions may then be made to each individual family’s accounts.
  • Any changes in a family’s financial circumstances may result in cancellation of CCB and CCR. It is the family’s responsibility to contact the Centrelink office if they wish to dispute this or discuss it further.
  • CCB and CCR will be deducted from a family’s fees within 14 days of the service being notified of the amount via CCMS.
  • Families will only be eligible for CCB and CCR if child care attendance records are accurately completed and signed by the parent/guardian or other responsible adult, and other eligibility requirements are met.
  • Families are entitled to 42 absence days for each registered child in each financial year. CCB is paid for these days provided that the child would normally have attended on that day, and fees have been charged.
  • Additional absences can be claimed when the first 42 days have been used. Supporting documentation may be required for approval of additional absences.
  • All documentation pertaining to CCB and CCR will be kept for the specified period of time and made available to Australian Government Officers on request.

Payment of Fees  

Fees are payable from the agreed commencement date and must be paid two weeks in advance.

Fees may be paid by cheque, electronic funds transfer by direct deposit (internet banking) or by EFTPOS. Fees are charged at $97 0-2yrs and $92 2-5yrs per day.

Overdue Fees

Parents/guardians with overdue fees will be encouraged by the Director to discuss any difficulties they may have in meeting payments and make suitable arrangements to pay, including the option of a payment plan. If this is not done, or the agreed arrangements are not kept, the matter may be referred to a debt collector and/or cancellation of the child’s booking may occur.

Late Collection Charge

Our service reserves the right to implement a late collection charge when parents/guardians have not collected their child/ren from the service before closing time. This charge will be set at a level determined by Management and based on the service’s need to recoup expenses incurred in employee overtime wages.

Roles and Responsibilities

Approved Provider and Nominated Supervisor

  • Ensure the service operates in line with the Education and Care Services National Law and National Regulations 2011.
  • Reviewing the current budget to determine fee income requirements.
  • Developing a fee policy that balances the parent’s/ guardian’s capacity to pay, with providing a high-quality program and maintaining service viability.
  • Considering any issues regarding fees that may be a barrier to families enrolling at the service and removing those barriers wherever possible.
  • Providing parents/guardians with a monthly statement of fees and charges.
  • Ensuring that the Fees Policy is readily accessible at the service.
  • Notifying parents/guardians within 14 days of any proposed changes to the fees charged or the way in which the fees are collected.
  • Collecting all relevant information and maintaining relevant documents regarding those with entitlement to concessions, where applicable.
  • Notifying parents/guardians within 14 days of any proposed changes to the fees charged or the way in which the fees are collected.
  • Ensuring a notice outlining the fees charged by the service is displayed prominently in the main entrance to the service.

Early Childhood Educators and Certified Supervisors

Referring parents’/guardians’ questions in relation to this policy to the Approved Provider or Nominated Supervisors


  • Reading this policy and referring any questions, queries or concerns to the nominated supervisor.
  • Obtain a Customer Reference Number from Centrelink as soon as practical before or after enrolment at the service.
  • Record the arrival and departure times of their child or children attending care.
  • Pay for any booked day of education and care which falls on a public holiday.
  • Ensure all fees are kept two weeks in advance at all times.
  • Provide documentation for additional absence days as required.
  • Provide 2 weeks notice of withdrawal from service. If child does not attend during this 2 week notice period full fees will be chargeable ie no CCB reductions are possible.
  • Notifying the Approved Provider if experiencing difficulties with the payment of fees.

Monitoring, Evaluating and Review

This policy will be monitored to ensure compliance with legislative requirements and unless deemed necessary through the identification of practice gaps, the service will review this Policy every 18 months. Families and staff are essential stakeholders in the policy review process and will be given opportunity and encouragement to be actively involved.


Australian Children’s Education and Care Quality Authority (ACECQA)
CCB Information:
Related Guidelines, Standards, Frameworks
National Quality Standard, Quality Area 7: Leadership and Service Management - Standard 7.3
Related Legislation
Education and Care Services National Law Act 2010
Education and Care Services National Regulations 2011: Regulation 168(2)(n)
Family Law Act 1975 (Cth), as amended 2011


  • 13/05/2018 – Mother’s Day
  • 15/05/2018 – 21/05/2018 – International Families Week
  • 05/06/2018 – World Environment Day
  • 11/06/2018 – Centre Closed (Queen’s Birthday)
  • 08/07/2018 – 15/07/2018 – NAIDOC Week
  • 19/07/2018 – Pyjama Day
  • 18/08/2018 – 24/08/2018 – Childrens Book Week
  • 02/09/2018 – Father’s Day
  • 01/10/2018 – Centre Closed (Labour Day)
  • 26/10/2018 – Grandparents Day

The New Childcare Package

From 2 July 2018, there will be a New Child Care Package, providing more support for more families.

So what does this mean for you? 

The package includes a new Child Care Subsidy, which replaces the current Child Care Benefit and Child Care Rebate. The Child Care Subsidy will be paid directly to services.

There are also changes to the annual cap which will make child care more affordable for most families.

Three things will determine a family's level of Child Care Subsidy:

  1. Combined family income
  2. Activity level of parents
  3. Type of child care service

Some basic requirements must be satisfied for an individual to be eligible to receive Child Care Subsidy for a child. These include:

  • the age of the child (must be 13 or under and not attending secondary school)
  • the child meeting immunisation requirements
  • the individual, or their partner, meeting the residency requirements.

The Child Care Safety Net

The package includes a $1.2 billion Safety Net to give the most vulnerable and disadvantaged children, including those from regional and remote communities, a strong start through access to quality early learning and child care.

Next steps

The current arrangements don't change until 2 July 2018. More information about what families need to do to prepare for the change will be available in early 2018.

What do I need to do?

Families should start thinking about how the changes may affect them.

Families currently using child care will be contacted in early 2018 with more details about the changes.

Child Care Subsidy

The Child Care Subsidy is the new way the Government will assist families with their child care fees.

Estimating Child Care Subsidy

Family Child Care Subsidy Estimator is available to make it easy for families to get an idea of what their new subsidy might be under the New Child Care Package.

The estimator is user-friendly and only takes a few minutes to fill out.

Child Care Safety Net

The Child Care Safety Net will give the most vulnerable children a strong start, while supporting parents into work.


A range of information resources are available to assist families in understanding the details of the new package.

You can also contact Lisa here at Nestle In, who would be happy to guide you through the changes and help you with any questions you have about Daycare at Nestle In or Possum Place.

*Information and links sourced from the Australian Government Department of Education & Training Website.

Healthy Meals at Nestle In

Many Childcare Centres serve children unhealthy treats and junk foods. “Healthy food is such an important, integral part of any childcare service,” said Lisa Martin, Director of the Nestle In and Possum Place Centres in the Northern Rivers region of NSW.

“An Australian study of 1000 childcare workers found that staff let down children by routinely serving foods such as baked treats, processed meats and sausages, despite research showing the childcare setting influenced children’s long-term eating habits,” said Lisa. Dietary guidelines recommend a child aged two to three years should be restricted to zero to one discretionary foods a day.

That’s why at Nestle In, they have updated their kitchen, and employed a professional chef who is focused on health, nutrition and great taste too. 

“Our chef is on hand every day to prepare the meals that are organically sourced where possible, always fresh, and really take on board the nutritional needs of the children,” said Lisa. “Our menu follows the Nutritional Guidelines for Long Daycare Centres and is supported by the NSW Munch n Move program. Our Chef meets with children and families to include any special dietary requirements of the children, as well as any cultural, religious or medical requirements.”

Lisa said centre educators allowed “sometimes” foods, such as cake, for birthdays.

“These treats are only for special occasions otherwise we cater for good-old fashioned simple, healthy food,” she said.

“We are not vegan or paleo, the children just eat like our grandparents used to eat — real core food from the food groups that children need, and enjoy.”

“We strive to include hidden as well as visible vegetables, and our menus are offered on a four-weekly rotation to ensure that our commitment to variety is upheld.”